Malou Grønborg Nielsen came to La Glace in 1988. For the first 15 years, she was a Cake Lady. On May 1, 2003, she was named First Cake Lady. With this appointment, Malou Grønborg is responsible for the daily operations of La Glace. Along with administrative tasks, receiving orders and ordering supplies, she is also engaged in creative elements including decorating Cornucopias, window displays, daily quality control, service and cake requests.