Delivery/Payment

Payment when the goods are delivered by courier

1. Pay by card through our homepage

2. Transfer of the amount, three (3) business days prior to delivery, to our account with Danske Bank: Registration number: 4180/Account number: 00 1025 5503
International bank details
SWIFT BIC: DABADKKK
IBAN: DK11300000102555032.

3. Receive an invoice which will be subject to an administrative charge of 50 DKK + 5% of the invoice total.
PLEASE NOTE: Our courier, Scandinavian Food Transport, cannot accept payments.

Payment when the goods are sent by Post Denmark

Payment via webstore is completed with credit / VISA. Payment information is provided via a
secure connection and all payments are made through PBS (Banks’ Pay Service).

Delivery Conditions

La Glace is delighted to deliver your order in the greater Copenhagen area – most offen in a refrigerated vehicle. When La Glace delivers, we live up to our responsibility to ensure that the delivery is timely and arrives in good condition. If you would like a cake that is part of our usual daily assortment for sameday
delivery, we request one to two hours notice during normal business hours. We deliver on weekdays and with an additional charge on Saturdays. On the Sundays that La Glace is open, we will not deliver but can order a taxi to deliver the order. Charges for transport will be included on your invoice.
We deliver almost all wedding cakes ourselves, but we also have reliable experience with Scandinavian Food Transport delivery of our cakes.
Please feel free to call us to inquire about delivery costs to your address.

Delivery of goods ordered at the gift shop on the website

Gift certificates, lectures and courses are send electronically. All other items are shipped with PostNord and cost DKK 80 in delivery regardless of quantity. We can earliest guarantee delivery 3 working days after ordering and delivery only in Denmark.

Cancellation

It is possible to cancel an order by contacting us on the same day as the order is placed.

Returns

According to the Sale of Goods Act, La Glace is not obliged to take food back. All other items purchased at the gift shop online may be returned in their original condition within a 14 day period following purchase.

Payment terms

All prices include VAT. VAT (unless otherwise stated) is expressed in Danish kroner. Please take into consideration that misprints, price changes and sold out goods may occur.