How should I best handle my cake during transport?

Please note that the following guidelines are general and for guidance only. If you have any doubts whatsoever, do not hesitate to ask a member of our team.

IMPORTANT: On warm days, it is essential to take extra care when transporting cakes that require refrigeration.

Your journey is under 1 hour and the outside temperature is below 15°C:

• If travelling by car: Ideally place the cake in the boot (trunk). The car floor is also an option, but be mindful that the cabin may warm up. Never place the cake on a seat (as it will tilt and slide) or on your lap (as body heat may damage the cake). Refrigerate the cake immediately upon arrival.
• If travelling by bicycle: Transporting cakes by bicycle is problematic for many types of cakes. If no alternative is available, we recommend purchasing one of our special bags and cycling with the cake bag held carefully in your hand. Baskets, panniers, or cargo bike trays are unsuitable for carrying cakes. Refrigerate the cake immediately upon arrival.
• If travelling on foot or using public transport: Carry the cake horizontally, ideally in one of our specially designed cake bags, and keep it as cool as possible. Take care to keep the cake away from heat sources and do not place it on your lap, as body heat can damage it. Please note that transporting cakes by bicycle is problematic for many cakes. Refrigerate the cake immediately upon arrival.

If your journey is more than 1 hour by car OR the temperature is over 15°C:

You will require a cooling arrangement in the boot of the car. Please see how to set this up in this video:

Be sure to place the cake in the refrigerator as soon as you arrive.

If you need to transport your cake over a longer distance (or for an extended period) by means other than by car, our staff will be happy to advise you on which cakes are best suited to your journey.